256-bit SSL, bank-grade encryption
Wake-on-LAN for unattended support
Secure file transfer for patches
Full inventory and reporting
01
How it works
Remote support uses software that lets a technician access your computer over the internet. With your permission, we take control of the mouse and keyboard, transfer diagnostic and repair tools, run scans, install antivirus, and even reboot and reconnect to keep working without your attendance.
02
What we can fix remotely
Viruses and spyware, computer optimization, registry issues, device drivers, browser and web problems, Windows security updates, software installation, printer and webcam setup, and many hardware issues that can be diagnosed without opening the case.
03
Beyond repairs
- Install new software and hardware (printers, webcams, etc.)
- Control your desktop from anywhere with internet
- Wake a sleeping computer on the LAN for unattended sessions
- Bank-grade 256-bit SSL on every connection
- Securely transfer large files like patches and updates
- Take inventory of every device on your network with full reports